Frequently Asked Questions
Everything you need to know about shopping with DsSupplies
How long does shipping typically take?
Most orders are processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the continental United States.
What is your return policy?
We offer a 30-day return policy on all unused and unopened products. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Are your products covered by a warranty?
Yes, all DsSupplies products come with a standard 12-month manufacturer warranty against defects in materials and workmanship.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to monitor the delivery status.
Do you offer bulk or wholesale discounts?
Yes, we provide special pricing for high-volume orders. Please reach out to our sales department via the contact form for a custom quote.